Frequently asked questions
Everything you need to know about GENIYES contests, scoring, rewards and your account.
What is GENIYES?
GENIYES is a Knowledge & Reward App that allows participants to take part in knowledge-based contests, test their knowledge, earn eligible Reward Points and access certificates and rewards.
Is GENIYES free to join?
Yes. GENIYES can be joined without subscription fee.
Do I have to pay to participate in the General Contest?
No. There is no participation fee or subscription fee for the GENIYES General Contest.
How many General Contests can I play per day?
A participant can play a maximum of 5 General Contests per day.
How many questions are there in one General Contest?
Each General Contest contains 25 questions.
How are the 25 questions divided?
You can select any 5 subjects. Each subject contains 5 questions. 5 subjects × 5 questions = 25 questions.
How much time do I get for each question?
You have 10 seconds to select your answer for one question.
Is there negative marking?
No. There is no negative marking for an incorrect answer.
What is the maximum score?
The maximum score in one General Contest is 25 points.
What happens if I do not answer within 10 seconds?
The question will be marked as Time Out and no point will be awarded.
What happens if I leave the contest screen?
If you switch applications, minimize the app, tab out or otherwise leave the active contest screen while a question is in progress, the ongoing question may be treated as Time Out.
What happens if I receive a phone call or notification?
If an incoming call, notification or another interruption causes the app to move away from the active contest screen, the ongoing question may be considered Time Out.
What rewards can I earn?
Under the current General Contest reward structure: 21–25 points: 100 GENIYES Reward Points. 16–20 points: 50 GENIYES Reward Points. Above 10 points: Eligible for a Digital Participation/Performance Certificate. Applicable rules and verification conditions apply.
Can I see my previous scores?
Yes. Previous contest results, scores and related information can be viewed through your GENIYES Profile.
Can I review the questions after the contest?
Where applicable, attended questions and their correct answers may be made available through the app.
Can I share my results?
Available sharing options may allow participants to share attended questions and correct answers through platforms such as WhatsApp, email or other supported services.
How can I redeem Reward Points?
Visit the Redeem section of your GENIYES Profile to check your points, eligibility and available redemption options.
Does having Reward Points guarantee a prize?
No. Reward Points do not automatically guarantee redemption. Redemption is subject to the applicable criteria, minimum points requirement, availability and other conditions.
Can I create multiple GENIYES accounts?
Participants are expected to maintain a valid account and participate fairly. Multiple, duplicate or fraudulent accounts created to gain an unfair advantage may be restricted or suspended.
Do I need to complete my profile?
Yes. Participants must maintain a valid GENIYES account and provide accurate information required by the app. GENIYES may also require an institution ID card and recent selfie photograph for identity and eligibility verification.
Can contest rules change?
Yes. GENIYES may update contest rules, contest flow, scoring, reward structures, eligibility criteria and redemption conditions from time to time.
Still have questions?
Contact Us