Privacy Policy

Last updated: 11 November 2026

GENIYES respects the privacy of its users and is committed to protecting the personal information provided through the GENIYES app and website.

This Privacy Policy explains how GENIYES may collect, use, store and process information associated with your account and participation.

1. Information We May Collect

Depending on the services and features you use, GENIYES may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Date of birth or age-related information
  • Gender, where requested
  • Institution details
  • Educational information
  • Profile information
  • Institution ID information
  • Selfie/photo submitted for verification
  • Contest participation information
  • Scores and results
  • Reward Points
  • Redemption information
  • Device and technical information
  • Information required for customer support

2. How We Use Information

Information may be used to:

  • Create and maintain your account
  • Verify participant identity and eligibility
  • Conduct contests
  • Record scores and results
  • Award Reward Points
  • Issue certificates
  • Process redemption requests
  • Provide customer support
  • Improve the GENIYES platform
  • Prevent fraudulent or unauthorized activity
  • Communicate important service information
  • Comply with applicable legal requirements

3. Contest & Performance Information

Contest participation, scores, results and related information may be stored in your account and used to provide contest history, performance information and applicable rewards.

4. Verification

GENIYES may verify information submitted by participants, including institution details, ID documents and photographs, where required for participation, rewards or eligibility verification.

5. Partner Services

Certain rewards, offers or promotional benefits may be provided by GENIYES channel partners. Information required to fulfil a particular service or redemption may be processed in accordance with applicable terms.

6. Data Security

GENIYES takes reasonable measures to protect information against unauthorized access, misuse, alteration or disclosure.

However, no digital system or internet transmission can be guaranteed to be completely secure.

7. Changes to the Privacy Policy

GENIYES may update this Privacy Policy from time to time. Updated versions may be published through the GENIYES website or app.

8. Contact

For privacy-related questions or requests, contact GENIYES through the official contact details provided on this website.